KrushiVista Return and Refund Policy

At KrushiVista, we prioritize customer satisfaction and strive to ensure that every product you purchase meets your expectations. We understand that there may be instances where you need to return or request a refund for a product, and we are here to help make this process smooth and straightforward.

1. Return Policy

We accept returns under the following conditions:

• Eligibility for Return: Products must be returned within 7 days of delivery, in their original packaging, unused, and in the same condition as when you received them.

• Damaged or Defective Products: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund after verification.

• Wrong Product Delivered: If you receive a different product than what you ordered, we will arrange for a return and replacement at no additional cost.

• Return Address: To return your product, please mail it to:

  Vistaneo Mart Pvt Ltd
  Infront of HDFC Bank, Chikhali Road,
  Deulgaon Raja, Dist - Buldhana,
  Maharashtra, 443204, India

2. Non-Returnable Items
Some products are not eligible for return. These include:

• Opened and used products
• Products that have been tampered with or show signs of usage
• Custom or perishable items
• Products without the original packaging or labels

3. Refund Policy
Refunds are processed once we receive and inspect the returned product. The following conditions apply:

• Full Refund: If the return is due to our error (damaged, defective, or wrong product), you will receive a full refund, including shipping charges.
• Partial Refund: For other returns, a refund will be issued for the product value excluding shipping costs.
• Mode of Refund: Refunds will be credited to the original payment method and may take 7-10 business days to reflect in your account.

4. How to Initiate a Return or Refund

• Contact our Customer Support Team at or call us at +91 9284430439 within 48 hours of receiving the product.
• Provide details such as your order number, the product(s) you wish to return, and the reason for the return.
• Our team will guide you through the return process and provide a return shipping address, if applicable.

5. Shipping for Returns

• In cases of defective or incorrect products, KrushiVista will cover the return shipping costs.
• For all other returns, the customer will be responsible for the return shipping fees.

6. Exchange Policy
If you prefer to exchange a product, please contact our Customer Support Team. Exchanges are subject to product availability and can be arranged under similar conditions as returns.

7. Cancellations

• Orders can be cancelled only if the product has not yet been shipped. Once shipped, the order cannot be cancelled, but you can request a return or refund.

8. Contact Us
If you have any further questions or concerns about our refund and return policy, feel free to reach out to our Customer Support Team at or call us at +91 9284430439. We are here to assist you.

Thank you for choosing KrushiVista as your trusted partner in agriculture. Your satisfaction is our priority!